Frequently Asked Questions
What do I do if my computer does not turn on?
The first thing to do is check to see that all of you connections and plugs are secure. Plugs can loosen over time, or just be knocked out of a wall or power strip accidentally. Also check that your power strip is switched on. Some power strips have a circut breaker to protect your equipment from surges. Try plugging something else into socket the computer is plugged into to make sure the socket is working. If you are plugged into a power strip, more the plug directly to the wall to make sure the problem isn't the power strip.
I am hearing a clicking sound coming from my computer, what could it be?
When you computer starts to make a noise it didn't make before, you should not ignore it. A clicking sound could be a sign of a failing hard drive. You need to act immediately to ensure you do not lose any data.
How important is it to upgrade to the latest version of Windows?
You may not need to upgrade to the latest versions right away, but you should be on a version of Windows that is still supported. Microsoft is only releasing updates, patches, and fixes for versions of operating systems that are still supported. So if you are running Windows 7, you are no longer getting any updates. This is a serious risk because when new vulnerabilities are found, Microsoft will not release a patch to resolve the security risk. the longer you remain on an unsupported version of an operating system, the higher the security risk is to your computer and the data and information stored on your computer.